Family Hub
Quick online forms for existing Sonas families.
Looking for the right form? Most are 1 page and take 2–3 minutes. Each form goes straight to your selected centre. For urgent matters call your centre directly — see contact details.
Booking changes
Booking Change Notification
Add, remove or swap your child's booking days.
Ref: FAM-0400Change of Booking — Before & After School Care
Change your child's before-school or after-school sessions.
Ref: FAM-0410Additional Days Booking
One-off extra days for long day care, before/after school care or vacation care.
Ref: FAM-0480Vacation Care Booking
Book your child into our school-holiday vacation care program.
Ref: FAM-0470Change of Start Date
Change your child's enrolment start date.
Ref: FAM-0460Fees & financial
Family Account Refund Request
Request a refund of credit on your family account.
Ref: FAM-0300Application for Payment Plan
Apply for a structured payment plan for outstanding fees.
Ref: FAM-100050% Fee Relief Discount Request
Apply for our discretionary fee relief discount (eligibility applies).
Ref: FAM-7600Loving Sonas? Help other families find us
A 60-second Google review goes a long way. If you mention the suburb you commute from, it helps families nearby discover Sonas too.