Website Terms of Use

    Last updated: 7 May 2026

    These terms govern your use of the website operated by Sonas Early Learning & Care (“Sonas”, “we”, “us”, “our”) at sonaschildcare.com.au and sonaschildcare.com (the Website). By using the Website, you agree to these terms. If you do not agree, please do not use the Website.

    These Website Terms of Use are separate from any contract you enter into with us when you enrol a child at one of our centres. Enrolment is governed by our Enrolment Agreement and Family Handbook, which take precedence over these terms in matters relating to the provision of childcare services.

    1. Use of the Website

    You may use the Website for lawful, personal, and non-commercial purposes — including learning about our centres, browsing articles, booking tours, completing enquiry or enrolment forms, and using the Child Care Subsidy calculator. You agree not to:

    • Use the Website in any way that breaches Australian law or that infringes the rights of any other person;
    • Interfere with the Website’s normal operation, attempt to gain unauthorised access, or transmit malicious code;
    • Scrape, harvest, or systematically extract content from the Website for republication or commercial use;
    • Submit false, misleading, or misappropriated personal information through any form on the Website;
    • Use the Website to impersonate another person or to harass, abuse, or harm others.

    2. The Child Care Subsidy calculator

    The Child Care Subsidy (CCS) calculator on the Website is provided as a general estimation tool. It uses published Services Australia rules and rates (FY 2025–26, including the 3 Day Guarantee from 5 January 2026) to give you an indicative figure. The calculator does not determine your actual entitlement.

    Your actual Child Care Subsidy is determined by Services Australia based on your reported income, recognised participation, residency, and your child’s immunisation status, among other factors. For an official figure, use the Australian Government Child Care Subsidy calculator and apply through your myGov account at servicesaustralia.gov.au.

    We make no representation that the figures shown will match your actual subsidy or out-of-pocket costs. Centre fees may change from time to time; the calculator reflects the rates current at the time of your visit. You should not rely on the calculator’s output for financial planning without verifying the figures with Services Australia.

    3. Centre fees and information

    Fee information shown on the Website is the rate current as at the date of last update and may change with notice in line with our Enrolment Agreement and Family Handbook. Service descriptions, programs, opening hours, and centre availability are indicative and subject to change. Where a centre is described as “coming soon”, opening dates are estimates and not contractual commitments. Please contact the centre directly to confirm current details before making decisions based on the Website.

    4. Intellectual property

    All content on the Website — including text, photographs, illustrations, branding, the Sonas name and logos, video, and the source code of the Website — is owned by or licensed to Sonas and is protected by Australian and international copyright and trade mark laws. You may view and print pages for your personal, non-commercial use. You may not reproduce, modify, distribute, or commercially exploit any part of the Website without our prior written permission.

    5. User-submitted content

    If you submit a review, comment, photograph, or any other material to us through the Website (or via our social media channels linked from the Website), you grant Sonas a non-exclusive, royalty-free, perpetual licence to use, reproduce, and publish that material in connection with our centres and services. You confirm that you own or have permission to share the material, and that it does not breach any law or any other person’s rights. We may decline to publish, or remove, any material at our discretion.

    6. External links

    The Website includes links to third-party websites — for example, Services Australia, ACECQA, the Australian Government Department of Education, Google Maps, and our partner organisations. We provide these links for convenience only. We do not endorse, control, or take responsibility for the content or practices of those websites. Visiting them is at your own risk and subject to their own terms and privacy policies.

    7. Privacy

    Our handling of your personal information is governed by our Privacy Policy, which forms part of these terms. The Privacy Policy explains what we collect, how we use it, who we share it with, and your rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

    8. Australian Consumer Law

    Nothing in these terms excludes, restricts, or modifies any consumer guarantee, right, or remedy you have under the Competition and Consumer Act 2010 (Cth) (including the Australian Consumer Law) or any other law that cannot lawfully be excluded, restricted, or modified by agreement.

    9. Limitation of liability

    To the maximum extent permitted by law (and subject to the Australian Consumer Law and any other rights you have that cannot lawfully be excluded), Sonas, its directors, employees, and contractors are not liable for any loss, damage, or expense arising out of or in connection with your use of the Website, including any reliance on the CCS calculator or any information published on the Website. Our total liability for any claim arising in connection with the Website is limited, at our option, to re-supplying the relevant service or paying the cost of having it re-supplied.

    10. Changes to these terms

    We may update these terms from time to time to reflect changes in our practices, services, or the law. The current version is always available at sonaschildcare.com.au/terms. Continued use of the Website after we publish a change means you accept the updated terms.

    11. Governing law

    These terms are governed by the laws of Western Australia and the Commonwealth of Australia. The courts of Western Australia have non-exclusive jurisdiction over any dispute arising out of or in connection with the Website.

    12. Contact

    If you have a question about these terms, please contact us at bizhub@sonaschildcare.com.au.